Spin Casino review 2024

4.3 / 5
Founded
2019
License
Bonus 4.5/5
Games 4/5
Security 4/5
WITHDRAWAL 4.8/5
CUSTOMER SERVICE 4/5
Pros
Very fast withdrawal times
Exceptional customer service
24/7 live chat
Cons
To play live casino games a player has to sign up to Spin Live
No info about the loyalty program

Does this casino really spin heads or are the rumors within the online casino community and other casino reviews unfounded? We took a spin around the site of Spin Casino Canada to find out what is really going on. We stumble across a nice bonus to play with, a peculiar casino structure catches our attention and we find an around-the-clock customer support system to name just a few findings. See what else we found in our official Spin Casino review:

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Spin Casino Bonus

No player needs to get their head caught in a spin when it comes to the first of many casino offers at Spin Casino Canada. The welcome offer is not given as free spins or similar bonus extras, it’s just a total of up to $1000 bonus cash to play with. These come in the form of deposit bonuses where Spin Casino will 100% match the first three deposits a player makes. The minimum deposit needed in order to claim the bonus is $10 (which has become the industry standard for online casinos).

The conversion rate on the wagering requirements for the bonus varies depending on what game players play. For all slots except NetEnt and Progressive Jackpots, the conversion rate is 100%. For NetEnt, the rate is 50% (probably due to the fact that the site runs on Microgaming software). For any Roulette game, table Poker game, most Blackjack games, and most Video Poker games, the rate is 8%. And as for the rest of the games on the site, the conversion rate is either 2% or 0%, which we consider to be pretty much the same thing since a 2% conversion rate means that players need to play through that money 3500 times to be able to withdraw it.

The rest of the casino offers and promotions at Spin Casino Canada are bonuses that change and are revealed daily, weekly, and monthly. All a player needs to do is play the slots and slot games, Poker and all other casino games and keep an eye out for fresh new offers and bonuses.

Are the bonuses at Spin Casino interesting?

Spin Casino Welcome Bonus Offer
$1000 welcome bonus
Bonus Conditions
x70 Wager
Free Spins

Spin Casino withdrawal 

At Spin Casino Canada, players can choose to use Visa, MasterCard, Interac, Skrill, Trustly, iDebit, and NETeller as their payment options. During our Spin Casino withdrawal review investigation we found that before players can make a withdrawal, however, they need to send in some documentation to verify that they truly are who they say they are and that they are the rightful user of the Spin Casino gambling account as well as the payment method account they choose to use. The documentation includes a copy of a photo ID, a utility bill (to prove they live where they said they do), and the front and back pictures of whichever debit card they used (if they used one). When a player’s identity is verified, it will take roughly 48 hours for the money to be transferred to their bank account.

When we conduct a casino review, it’s not just enough for us to voice our opinion, we want to know what other online gamblers think and feel about the platform. What we found online was a lot of players complaining about how hard it was to make a withdrawal and that it felt like they made it hard on purpose. When a lot of the complaints are about payments in and out of a player’s online casino account, it always makes us question the quality of the casino. But in general and in theory, the withdrawal times are not bad at all compared to most other online casinos in Canada.

Games library at Spin Casino 

Spin Casino Canada is one of the six members of the Spin casino family. The other five are Spin Vegas, Spin Sports, Spin Live, Spin In-Play, and Spin ESports. Microgaming is the official software provider for most of these sites, but Spin Casino also houses games from providers such as NetEnt, Evolution Gaming, and Ezugi.

Games available

At first homepage glance, one only sees two prominent gaming categories: Casino Games and Slots. But when scrolling down, however, we discover the rest of the games including table games such as Blackjack, Roulette, and Video Poker. As we continue to read up on all the games Spin Casino has to offer, we find that they also offer scratch cards and Baccarat. Needless to say, the games are a little bit confusing to find and after our first round on the platform, we are still not quite sure if that is all the games offered at Spin Casino. But the games we did manage to find and play were fun enough so we are more than happy to take another few spins on the platform and find any others.

Online slots

Since Microgaming is the official software provider for Spin Casino Canada, it’s no surprise that they also make up the lion’s share of the slots and slot games on the site. There is no mention of exactly how large their slots library is, but given the size of its sister site’s games libraries, we guess it’s in the close 300s. But size isn’t everything, and we can confirm in our casino review that the quality of the games definitely saves the gaming library dispute day. On the Spin Casino slots pages, players can indulge in Video Slots, Retro-style Slots, and a selection of Jackpot Slots.

Blackjack, Roulette and Baccarat

We don’t know exactly what the Baccarat selection looks like at Spin Casino (to be quite honest, we are not big Baccarat fans and therefore did not play any of the Baccarat games), but the Roulette and Blackjack selections offered a few variants to these popular casino games. Blackjack comes in both the European and American variations. The same goes for the Roulette games. Spin Casino Canada offers European, French, and American Roulette to ensure that players get the chance to try out Roulette games with various degrees of advantages for the house.

Others

An online casino is not complete without the well-known Video Poker games that started as physical machines back in the 70’s. Here, players will find both 5- and 3-card variants that players can get their gambling on with, unfortunately without any human opponents.

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Live casino

To play any live casino games, players will, unfortunately, need to sign up to Spin Live (the live casino section of the Spin casino family). To have Spin Casino as one of 6 sister casino sites has its pros and cons in our opinion, but we’re not going to dive into that now. At Spin Live, players can indulge in live Poker, Roulette, Baccarat, and Blackjack.

Mobile version

Keeping up with modern times where people are constantly on the move, Spin Casino Canada made sure that players can enjoy their favorite gambling game, even whilst on the go. This online casino site is 100% mobile compatible on all established browsers and mobile devices (whether Android or iOS). Spin Casino does not have a downloadable mobile Spin Casino app, but with the site being mobile compatible players can still play their favorite slot or other casino game on their tablet, iPad, mobile phone, etc.

Other quality criteria

What is a casino site without top-notch security, proper customer support, and a loyalty program? We wouldn’t know, since Spin Casino Canada has all of them.

VIP / Loyalty Program

Spin Casino Canada goes with a level-built loyalty program structure where players advance through Bronze, Silver, Gold, Platinum, Diamond, and Privé. There is no clear information of what each level brings, just that it will provide players with bonus points and credits. In general, it sounds like a good bonus system, but we would like to know more before we start betting at the slot games and dreaming of great loyalty bonuses.

The security set up by the casino

Bayton Ltd owns Spin Casino Canada. They are based in Malta and thus they are licensed and regulated by the Malta Gaming Authority. They are also licensed and regulated by the Kahnawake Gaming Commission for their gambling operations in Canada. Spin Casino has a seal of approval from the well-established eCOGRA, which makes us feel safe when gambling on the platform. That means that the site, games, and software have passed the tests and audits of an independent third party in order to ensure safe and fair gameplay.

Customer service

Regarding their customer support, Spin Casino Canada sports an extensive FAQ-page and a very decent player customer support. The FAQ-page is very comprehensive, consisting of a long list of questions and answers that tries to help players find the answer to their question or issue without having to send emails and whatnot in order to get the necessary help and information. For those players (like us) who prefer to have issues resolved and questions answered asap, there is a live chat option available where players can contact the customer support department at Spin Casino 24/7. For the most part, the customer support at Spin Casino has made sure to provide answers and solutions to anything from account questions to how casinos function in general.

Our Opinion on Spin Casino

Spin Casino Canada is the place to go for players who are looking for an online casino that provides a really wide variety of games to play. Some bonuses on this platform remain a mystery, but at least the first bonus (the welcome bonus) will give players more than enough to start playing around with. Players just need to make sure to focus on the slots and slot games rather than the Poker, since the conversion rates are insanely high for anything else than the slot games.

Spin Casino Canada offers a decent loyalty program and a not-too-bad gaming library. We also assume that the login from this casino will work on the other 5 sister site casinos that are displayed at the top of the website, making the overall range of gambling possibilities even better. There, players can do some quality betting and enjoy almost any other casino game. For the purpose of this online casino review, we conclude that Spin Casino Canada is well worth taking a spin on.

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Last Updated: December 23, 2022